Refund Policy
This refund policy aims to provide a fair and transparent process for students who wish to withdraw from a course.
Refund Policy for Self Paced Programs delivered through Skyy Skill Academy
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If a student wishes to withdraw from the course after commencement, the refund will be processed as per Tables 1 and 2.
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Any refund request will be processed within 45 days of receiving the request from the student. The refund amount will be paid after deducting processing charges.
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In case of any unforeseen circumstances such as discontinuation of the course or closure of the institution, the entire fee will be refunded to the student by the institution.
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Any charges incurred during the admission process, such as registration fees or counseling fees, will not be refunded.
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The refund amount will be transferred to the account through which the original payment was made within 7-10 working days.
Refund Based on Access:
S No | Duration of Course | Access < 10% | Access >= 10% |
|---|---|---|---|
1 | < 10 Hours | 20% | 0% |
2 | 10 hours – 30 hours | 20% | 0% |
3 | > 30 hours | 20% | 0% |
Refund Based on Timeline:
S No | Days | < 10 Hours | 10 hours - 30 Hours | > 30 Hours |
|---|---|---|---|---|
1 | < 3 Days | 20% | 20% | 20% |
2 | 3 Days - 1 Week | 10% | 10% | 10% |
3 | > 1 Week | 0% | 0% | 0% |
A few use-cases as examples for principle of refund:
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If the student has attended 2 sessions but the time elapsed is less than 2 weeks, then he/she is eligible for only 20% of the amount paid by the student.
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And, if the time elapsed is more than 2 weeks, even though there may have been ONLY 2 sessions completed in that period, the student is Not eligible for refund.
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A student who has joined a program and has not accessed the course but 7 days have elapsed, then the student is eligible for only 10% of the amount paid as refund.
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A student who may have accessed more than 10% of the course will not be eligible for refund even if number of days after purchasing the course is less than 3 days.